Introduction CEOs often tell me, “We need to be more innovative.” What they usually mean is: We need better results. Here's the truth: innovation is not about creativity sessions or chasing the latest AI tool. It's about building a culture where your people consistently solve problems through insights, which lead to ideas, that produce novel inventions, that when implemented allow...

Introduction Seeing Alysa Liu skate with JOY and win the women's singles gold medal at the 2026 Winter Olympics made me stop and ask, "Am I having fun with AI? With my work? With my life? Where is the joy?" Maybe you are like me — a bit tired of every conversation and every presentation...

Introduction Is your healthcare provider using AI? Hopefully, yes. Artificial intelligence (AI) in healthcare is rapidly shifting from exploratory pilots to real clinical and operational impact. Today's AI tools span diagnostics, clinical decision support, workflow automation, predictive analytics, ambient documentation, and personalized care — all aiming to improve outcomes, reduce cost, and enhance both provider...